CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
OUR REVIEWS
Emergency Roadside Assistance, near Ashford, GeorgiaSteve Bailey, 07/19/2024Our class a RV blew out a front tire Friday night. And after trying to go through our roadside assistance with our insurance company which was of no help. The Henry County Sheriffs Department contacted Knights Towing. I'm not sure which location he came from. And I can't remember his name. But Knights Towing is very fortunate to have this man working for their organization. This man was very courteous and helpful and went above and beyond in his duties. Tried to find us a 24/7 tire service, but they were all closed. Towed our RV to a safe location for the night. And even to us to a hotel since we were stranded. I' m thankful that he was the one who showed up that night. If I'm ever broken down in Henry County again or the Dothan area I know which towing service I need to call for help. Thanks so much to this young man and KnightsTowing.